Conflict within the workplace is common and mediation can offer a safe space for open dialogue and resolution.
Using a Listening Tree external mediator ensures neutrality and impartiality. This supports employees confidence that the mediator will not take sides but is there to help everyone involved find a solution they can all agree to.
Mediation is a quick way to resolve disagreement at work and is:
usually not legally binding
In turn there are many benefits of mediation. Mediation can help to:
Keep valuable employees
Avoid more formal processes
Stop more grievances being raised
Avoid high costs e.g. tribunals