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Mediation
Conflict within the workplace is common and mediation can offer a safe space for open dialogue and resolution.
Using a Listening Tree external mediator ensures neutrality and impartiality. This supports employees confidence that the mediator will not take sides but is there to help everyone involved find a solution they can all agree to.
Mediation is a quick way to resolve disagreement at work and is:
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less formal
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flexible
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voluntary
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confidential
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usually not legally binding
In turn there are many benefits of mediation. Mediation can help to:
01
Reduce stress
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Keep valuable employees
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Avoid more formal processes
04
Stop more grievances being raised
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Avoid high costs e.g. tribunals
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